Frequently asked questions

All information about Aktivhotel Central

We are delighted that you have chosen to stay at AktivHotel Pension Central *** with Landhaus Central*** and would like to warmly welcome you to the Zillertal.

The following pages will give you a short overview that will help you find your way around our hotel and our region. Leave the everyday behind and truly enjoy your vacation in the Zillertal. Whether extreme sports or simply romantic strolls, there is something to suit everyone’s taste in the Zillertal.

We hope you have relaxing and active vacation days in the Zillertal and at Aktivhotel Pension Central*** with Landhaus Central

The Kofler family with Stefan and Sabrina & Hans and Bernadette Kofler

We are available for all your questions and requests. You can reach us 24 hrs. a day with your room telephone by dialing the number 9. We are also available in person from 7:00 am to 12:00 pm and from 4:00 pm at our reception desk.

A … as in ACTIVE VACATION in Zillertal

  • Allergies: If you have any allergies or food intolerances, please inform us at the reception desk.
  • Arrival and departure: Reserved rooms are available on your arrival day starting at 2:00 pm. If you should arrive earlier, we ask that you let us know in advance. In order to allow the next guest to check in to a clean room at the same time, we ask that you check out by 10:00 am on your departure day. If you would like to use your last day for skiing or hiking, you are welcome to store your luggage with us on the ground floor.
  • Apartments: A kitchen is available only in rented apartments. Breakfast is not included in the apartment price. Housekeeping service is available only twice a week in the apartments on Wednesday and Saturday. We ask that you separate trash in the designated bins near the side entrance. We strive to protect the environment so we ask that you separate your trash carefully (glass, paper, cardboard, plastics, aluminum, organic waste, remaining waste). Please leave your apartment as clean as possible.
  • Adventure playground on the mountain: Water playground, kid’s via ferrata, Flying Fox, barefoot path, etc. at the summit station of the Spieljoch lift.
  • Arena fun: Alpine coaster and large adventure playground in Zell am Ziller at the valley station in the Zillertal Arena
  • Aufenfeld adventure and recreation park for the kids: Western fort, swimming pond, indoor climbing center, etc. in Aschau.
  • Airports: Innsbruck (ca. 50 km) Tel: +43 512 225250, Munich (ca. 170 km) Tel: +49 89 97500
  • Attractions and excursions: We will be happy to give you tips anytime or organize excursions for you at the reception desk

B … as in enjoy a BREATH of fresh, mountain air

  • Bank – ATM: The nearest bank with an ATM is in the same building as our hotel, and the ATM is installed facing the street.
  • Bus & train connections: In the Zillertal, we have a very good network of public transportation, and you can find all transportation schedules at the reception desk. All those with a ski pass can ride for free on public transportation.
  • Bed linens: For stays longer than 7 days, bed linens are changed once a week. • Bath and hand towels: Bath towels and hand towels are automatically changed every other day.
  • Breakfast roll delivery service: We will be happy to order your bread from our baker.
  • Bike rental and specialist: The nearest bike specialist is Sport 2000 Unterlercher on Hauptstraße 27. Tel: 0043 5288 6 76 72 22
  • Breakfast: Our delicious, regional breakfast buffet is available on the ground floor (to the left of the stairs) from 7:30 to 10:00 am.
  • Breakfast on arrival day: After a long journey, you can enjoy breakfast on your arrival day for the price of € 8.00.
  • Bird trail: Get acquainted with our nature on the bird and nature trail.
  • Birds of Prey show: See the kings of the air up-close. Golden eagles, falcons, eagle owls, etc. on the Eagle’s Stage in Mayrhofen.
  • Bar: Our NEW bar is open daily from about 16:00 for them. We look forward to a welcoming
  • Bathrobe: rental fee 10,00 € per bathrobe.

C … as in AktivHotel CENTRAL

  • CD by the Fügen town band: You can bring the beautiful sounds of the Fügen town band home with you. The CDs are available from Stefan at the reception desk or at the concert.
  • Church service: Catholic church: Friday and Saturday 7:30 pm, Sunday 10:00 am, or according to the order of worship.
  • Carriage rides: Are you dreaming of a romantic horse-drawn carriage ride in the wonderful nature of the Zillertal? Simply let us know and we will arrange a time for your carriage ride.
  • Children’s discount: 0 – 2.9 yrs. old -100% 3 – 9.9 yrs. old -40 % 10 – 14.9 yrs. old -30 % With two fully-paying adults in type C & D and with 4 full-paying adults in type A & B.
  • Credit cards: If you pay your bill by credit card, we charge a 1% processing fee.
  • Concert by the Fügen town band: Every Tuesday in the summer months, the legendary concert by the Fügen town band takes place in the Fügen festival hall at 8:30 pm. The admission ticket is exchangeable for refreshments. (From the end of May to the end of September)
  • Cross-country skiing: There are a variety of cross-country skiing routes in and around the Zillertal. Hochfügen cross-country trail (challenging) www.hochfü Gerlos cross-country trail (something for everyone) Achensee – cross-country skiing destination

D … as in Tyrolean DIRNDL

  • Dinner menu: The dinner menu is not included in the room price and can be booked for an extra fee. Dinner is offered in our partner business Gasthof Aigner from 6:00 to 8:00 pm.
  • Doctors: If you should need a doctor or other emergency medical services, please contact us at the reception desk or by dialing the number 9 on your room phone.
  • Damages: Sometimes things get broken, but this is no problem. We simply ask that you inform us at the reception desk. 


  • Excursions: We will be happy to give you tips or organize excursions for you at the reception desk.
  • €uro: All of our prices are in EUROs and include sales tax
  • Erlebnistherme Zillertal in Fügen: Not far from our hotel (ca. 15 min. walk) is our spa resort with great slides, wellness pool, sauna, and relaxation area.
  • Erlebnissennerei Fügen: Watch the cheese maker as he goes about his work and find out exactly how Zillertaler Bergkäse is made. Afterwards you can enjoy a delicious cheese tasting. www.sennerei-fü
  • Erlebnissennerei Mayrhofen: You can also learn the secrets of cheese production here, and at the farm, you can see the entire cheesemaking process from grass in the pasture to the finished product of cheese itself.
  • Emergency exits: On the ceiling or on the wall in all areas are emergency lights and lit exit signs pointing the way to the nearest exit.
  • Emergency numbers: Fire department 0 122, police 0 133, rescue 0 144, mountain rescue 0 140, reception desk 9, Euro emergency number 0 112

F … as in my FREE TIME in the Zillertal

  • Fires: Our hotel is built according to fire regulations and has an in-house alarm system. If the fire alarm goes off, we ask that you leave the hotel in a calm and orderly manner via marked exits. Remain calm, follow the instructions, and wait for emergency services.
  • Fügen town band: Every Tuesday during the summer months, there is a concert by the Fügen town band at 8:30 pm in the Fügen festival hall. You are more than welcome to join us for this highlight. We meet every Tuesday at 7:45 pm in the courtyard and then make our way together to the Fügen festival hall.

G … as in GREETINGS from Fügen

  • Garage: Our parking garage with a height limit of 2.60 m is available to our guests for free. There are no parking space reservations. If the garage is completely full, we offer plenty of parking in the courtyard.
  • Golf course: The 18-hole golf course in Uderns, which fits magnificently in to the landscape, opened in 2015.
  • Guest kindergarten: Kid’s club

H … as in HURRAY it´s finally vacation time

  • Hotel entrance: Your room key unlocks not only your room but also the hotel entrance door and the ski storage room.
  • Hotel bill: Based on experience, we know that departure days can be quite hectic, so we ask that you pay your hotel bill on the day before your departure. You can pay in cash or with an EC card
  • Housekeeping service: We ask for your understanding in that housekeeping service is not available on Sunday, which is a day off for employees. If you do not need housekeeping service, we ask that you inform us at the reception desk or by using your door hanger.
  • Hotel bar: Our NEW bar is open daily from about 16:00 for them. We look forward to a welcoming

I … as in the city of INNSBRUCK

  • Internet: WLAN reception is available throughout the hotel and in the rooms. You can get the access code at the reception desk. FREE WLAN

J … as in the JOY of a vacation at Aktivhotel Central

K … as in your hosts, the KOFLER family

L … as in gorgeous LANDSCAPES in the mountains

  • Lost items: If you are missing something, get in touch directly with the reception desk by dialing 9. We will be happy to send you your forgotten item, and you will only be charged for postage.
  • Luggage: If your room isn’t immediately available on your arrival day or if you have already checked out of your room on your departure day, a locked storage room for your luggage is available on the ground floor.
  • Local tax: The local tax is not included in the room price. You can find the exact amount of the tourist tax in our price list. 

M … as in MUSIC in and from the Zillertal

  • Mountain guide: As a certified hiking guide in the state of Tyrol, Stefan is available at the reception desk to give you advice.
  • Marmot Land: At Gasthof Skihütte on the panoramic road, the “Zillertaler Höhenstraße”, you will find a special kind of petting zoo: Marmot Land, where tame marmots live.


  • Non-smoking: We ask for your understanding in that smoking is not allowed in the rooms or in the hotel. You are welcome to smoke on the balconies or outside the entrance, where you will find ashtrays. We ask that you please adhere to the smoking regulations.

O … as in ORIGINAL Zillertal musicians

  • Our Quiet hours: We ask that you observe quiet hours in the rooms, on the balconies, and in the hallways starting at 11 pm so as to not disturb other hotel guests who would like to enjoy a quiet, restful night. 


  • Pharmacy: The nearest pharmacy is ca. 500 m away. Hauptstraße 65, Tel. +43 5288 638 18
  • Prices are subject to change, and we are not liable for errors or inaccuracies.
  • Pets: You are allowed to bring your pet only after talking with us and upon payment of a cleaning fee of € 15.- per day, not including food. We also ask that you don’t bring your four-legged friend with you to breakfast. In the summer months, you are welcome to enjoy breakfast with your pet on the terrace
  • Pillows: If you would like a 2nd pillow, simply let us know, and feel free to share all your other requests with us.
  • Parking: There are no parking space reservations in our parking lot. All parking spaces are available for free. Our parking garage, which is also available for free, has a height limit of 2.60 m.
  • Paragliding: Observe the Zillertal from a bird’s-eye perspective in the air. Find out more information about the flight school - Zillertaler Flugschule.
  • Payment methods: You can pay your bill in cash or with a debit card. If you decide to pay in cash, you will not be charged for WLAN. Payment in cash = FREE WLAN. For payments with a credit card, a 1% processing fee will be charged.

R … as in RELAXATION and RECREATION in nature

  • Radio stations: You have access to radio stations on the TV in your room. You can select the stations with the remote control. To access the list of channels, hit the GUIDE button on your remote control.
  • Reservations: We will gladly reserve a table for you in your desired restaurant in Fügen and the surroundings.
  • Requests/suggestions: Your opinion is important to us! After your stay, you will receive access to our online guest questionnaire on Holiday Check. We look forward to reading your review and are available anytime to talk with you personally.
  • Room key: You are welcome to leave your keys with us at the reception desk while you go on an excursion. The room keys also unlock the hotel entrance. 

S … as in our new SAUNA FACILITY

  • Single rooms: We ask for your understanding in that we charge an extra fee per person and night for the single occupancy of a double room. You can find the prices in our price list.
  • Shopping opportunities: The shopping guide for Fügen commercial enterprises.
  • Short stay: We ask for your understanding in that we charge a short stay surcharge for stays of 1 or 2 nights. Prices can be found in the price list.
  • Sauna information: Let your soul soar in our new sauna facility in the basement with an area of 200 m². If you would like to do something good for your health and well-being, our sauna is available in the winter daily from 4:30 to 7:30 pm. you can privately rent the entire sauna facility. Up to 3 people € 35.00, 4 or more people € 10.00 per person. Included in our sauna facility is a Finnish stone oven sauna (90 degrees), an herbal bio sauna (60 degrees), a steam bath (45 degrees), and an infrared cabin. Sauna towels can be found in the entrance area of the sauna.
  • Special sauna infusion: Every Tuesday and Thursday at approx. 17:30 Special sauna infusion with Stefan
  • Ski passes: In order to spare you unnecessary waiting times at the lift ticket office, you can purchase your ski pass at the reception desk. in the name and on behalf of the IG Zillertaler cable cars
  • Ski rental: At the reception desk, you will receive a voucher with a 10% discount for skis rented from Sport 2000 Unterlercher.
  • Skiing lessons: We will provide you with recommendations for ski schools in Fügen at the reception desk.
  • Speckstube: Tyrol and the Zillertal are known for their delicious home-style cuisine. This of course includes mouth-watering bacon, which you can find in the Speckstube in Fügen.

T … as in the most wonderful TIME of the year

  • Train station: Jenbach (ca. 12 km) Tel: +43 512 93 000-0
  • TV channel list: To access the list of TV channels, hit the GUIDE button on your remote control.
  • Tobogganing fun: You will find several great toboggan runs in the surroundings. Goglhof toboggan run Hochfügen – Pfunds toboggan run Gerlosstein toboggan run
  • Tanning booth: A tanning booth is available on the ground floor, € 5.50 per 25 min.
  • Telephone: To call home or make outside calls, contact the reception desk, and they will open up the line for you. Please note that charging begins as soon as you dial! This also applies even if you are unable to connect. Example of how to dial: dial the 0 three times, then dial the country code followed by the area code, and then dial the rest of the number without the 0, for ex.: 000 43 5288 62327
  • Taxi: To order a taxi, simply get in touch with the reception desk by dialing 9 on your room phone.
  • Towels and bath towels: the bath and towels are changed automatically, with room including breakfast, every other day. At apartment every Wednesday and Saturday

U … as in an UNFORGETTABLE getaway in the mountains

V … as in a VACATION with family and friends

  • Visitors: It is not allowed to bring other guests not staying at the hotel to your room. If friends or acquaintances would like to get to know our hotel better, we will be happy to oblige. If you would like to spend a fun evening with your friends or acquaintances, we would be delighted to welcome them to the guest lounge. Drinks are served starting at ca. 4:00 pm.

W … as in WHITEWATER rafting

  • Waste separation: For our apartment guests and all those who would like to help with waste separation, the designated garbage bins are located near the side entrance. We ask that our apartment guests separate their trash themselves.
  • Wake-up call: For your personal wake-up call, get in touch with us at the reception desk by dialing 9 on your room phone.
  • Washing machine: From now on, our guests have a washing machine, in the ski room of the Landhaus Central, with coin slot available. The coins are available at the reception for € 5.00 including detergent (max 8 kg per wash)

XYZ … as in XYZ

  • Zillertalbahn Railway: Zillertaler Verkehrsbetriebe AG is our public transportation service that will affordably transport you by train or bus through the Zillertal.
  • Zillertal Activkarte: The Zillertal Activkarte is sort of like the summer version of the Zillertal super ski pass. 1 card with access to 11 lifts in summer, buses and train, outdoor pools, swimming lakes, etc.
  • Zillertaler Höhenstraße: The Zillertaler Höhenstraße is a panoramic alpine toll road.

TV Information – Channel list

Info TV Aktivhotel Central1
ORF 13
ORF 2 Tirol4
Tirol TV6
Puls 4 (Bundesliga)7
Pro 78
Kabel 19
SAT 110
RTL 213
Super RTL14
RTL Nitro16
Channel 2117
Channel 2119
Servus TV Austria21
Servus TV Deutschland22
Hitradio Ö323
Das Erste25
Bayern Süd26
HR Fernsehen27
Bayern Nord28
3 SAT32
ZDF Info34
ZDF Neo35
ZDF Kultur36
RTL 239
Super RTL40
HSE 2442
Euro News43
N 2445
SAT 1 Gold46
Go TV47
Ö 11
Ö 2 Wien2
Ö 2 Niederösterreich3
Ö 2 Burgenland4
Ö 2 Oberösterreich5
Ö 2 Salzburg6
Ö 2 Tirol7
Ö 2 Vorarlberg8
Ö 2 Steiermark9
Ö 2 Kärnten10
Ö 311
FM 412
U 1 Tirol13
Radio Maria14

Winter im Zillertal III

gültig von 28.03.2020 - 04.04.2020

ab 35,00 pro Person & Nacht Read more

Winter im Zillertal II

gültig von 11.01.2020 – 25.01.2020

ab 35,00 pro Person & Nacht Read more

Winter im Zillertal I

gültig von 07.12.2019 – 21.12.2019

ab 35,00 pro Person & Nacht Read more

Your Advantages

  • Welcoming schnapps
  • Best-price guarantee
  • Best cancellation terms


Landhaus Central
Familie Kofler
Zimmer im Aktivhotel Central
Fügen im Zillertal
Apartments im Aktivhotel Central
Rezeption mit Familie Kofler
Stefan Kofler
Finnische Sauna
Ruheraum im Aktivhotel Central
Sauna im Aktivhotel Central
Ruheraum im Aktivhotel Central
Dampfbad im Aktivhotel Central
Apartment A
Apartment B
Apartment C
Apartment D
Gemütlicher Urlaub im Aktivhotel Central
Wandern im Zillertal
Golfplatz Zillertal
Mountainbiken im Zillertal
Aktivhotel Central
Aktivhotel und Landhaus Central